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Terms & Conditions

1. Overview

Welcome to Spada!

These Terms and Conditions (“Terms”), together with the documents and policies incorporated and referenced in these Terms, including the Privacy Policy shall constitute an agreement (“Agreement”) betWeen You (“You, Your, Yourself”), and Spada along with its affiliates, successors, and assigns (Spada, We, Us, or Our”).

By visiting Our Website (“Website”), any mobile and Web application We may provide (“App”), and any application or technology We make available (collectively referred to as the “Platform”), using any service offered on the Platform, or otherwise accessing Our Platform, You indicate that You accept these Terms and that You agree to abide by them. If You do not agree to these Terms, please do not access Our Platform. You should read this Agreement carefully before starting to use the Platform.

We reserve the right to update, change or replace any part of the Terms by posting updates and/or changes to the Platform. It is Your responsibility to check the Terms periodically for changes. Your continued use of or access to the Platform following the posting of any changes constitutes acceptance of those changes.

When You agree to these Terms and accept this Agreement, You do so on behalf of Yourself and any person that You entitle or authorize to use Your Spada’s account to the extent provided in these Terms. You are responsible for obtaining all consents and authorizations needed to accept this Agreement for others.

2. Definitions

Capitalized terms have the meanings below. Any capitalized term used but not defined in this Definitions section shall have the meaning given to it elsewhere in these Program Terms and will be treated as a defined term:

  • “Account” means Your registered account on the Platform.
  • “Client” means the end user/customer of the Platform (“You”, “Your”).
  • “Content” means any text, data, images, graphics, audio, video, software, and other materials on or made available through the Platform.
  • “Order” means Your purchase request submitted through the Platform.
  • “Order Confirmation” means our confirmation of acceptance of Your Order (including by email, SMS/WhatsApp, in-app notification, or status update on the Platform).
  • “Subscription” means any recurring delivery and/or recurring billing plan offered through the Platform (e.g., the Platform currently displays an annual subscription with monthly delivery for certain Products).
  • “VAT” means value-added tax under applicable law in the Kingdom of Saudi Arabia.
  • “KSA” means the Kingdom of Saudi Arabia.
  • “Program” means the Discount Code Rewards Program (defined and governed by the Program Terms).

3. Platform Description

  1. What We do. The Platform operates under the name of Spada. Spada is a direct-to-consumer e-commerce business offering sparkling water products and any other Products made available through the Platform from time to time.
  2. Products. Product descriptions, images, sizing/packaging, availability statements, and other Content are provided for convenience and may not be fully current in real time. Minor variations in color, packaging, and presentation may occur. Products are subject to availability. We may impose quantity limits, restrict purchases, or remove Products at any time for operational, inventory, legal, or compliance reasons. If a Product is listed at an incorrect price or with incorrect information due to an error, We may correct the listing and (where applicable) cancel affected Orders in accordance with these Terms.
  3. Geography. The Platform is intended for use in KSA. We may limit availability of the Platform and Products by location, inventory, and operational capacity, in our sole discretion. We may decline Orders where delivery is not feasible or commercially reasonable (including remote areas, restricted access locations, or areas impacted by carrier limitations). You are responsible for ensuring that Your delivery address and contact details are accurate and that receiving Products at Your location is lawful and permitted.
  4. Delivery timelines. The Platform indicates estimated delivery timelines (e.g., 1–3 days in Riyadh and up to 10 days in the rest of KSA). Delivery timeframes are estimates, not guarantees, and may vary based on address verification, inventory, dispatch timing, carrier performance, peak seasons, and Force Majeure events. We may fulfill an Order in multiple shipments where operationally efficient (e.g., inventory allocation), without additional delivery charge unless disclosed at checkout. Where delivery fails due to incorrect address details, unavailability, or refusal to receive, We may arrange re-delivery subject to additional charges and/or treat the Order as cancelled consistent with these Terms or applicable law.

4. What You Represent

By using the Platform, You represent, warrant and agree to the following:

  1. You are at least 18 years old, have full legal capacity, and are able to form a binding contract under applicable law. If You are using the Platform on behalf of another person or entity, You represent that You are duly authorized to bind that person/entity to these Terms.
  2. All information You provide to Us (including name, contact details, delivery address, billing details, and any verification information) is true, accurate, complete, and current, and You will promptly update it if it changes. You acknowledge that Order processing and delivery may be impacted or fail if Your information is inaccurate.
  3. You will access and use the Platform only for lawful purposes, in accordance with these Terms and all applicable laws and regulations in KSA (including consumer protection and e-commerce requirements as applicable), and You will not use the Platform in any manner that infringes any third-party rights or interferes with the operation/security of the Platform.
  4. Where purchasing requires registration/login, You will maintain Your Account credentials securely and will not allow unauthorized access. You will notify Us promptly if You suspect any unauthorized access or security incident relating to Your Account.
  5. You are the authorized user of the payment method used for Orders (or have the express permission of the authorized user), and You authorize Us and our payment processors to charge the applicable amounts in accordance with these Terms.
  6. You will be available (or ensure an authorized recipient is available) to receive delivery at the specified address, and You will handle and store Products appropriately upon receipt, including in accordance with any instructions on packaging/labels.
  7. You will not misuse or attempt to circumvent Platform controls, Promotions, eligibility checks, purchase limits, or security measures, and You will not engage in fraud, chargeback abuse, or any deceptive practice in connection with Orders.
  8. You consent to receive transactional communications regarding Orders and Your Account through the contact details You provide (including SMS/WhatsApp/in-app notifications), and You acknowledge that failure to receive messages due to incorrect details does not relieve You of Your obligations under these Terms.

5. Use of the Platform

By using the Platform, You agree that:

  1. You acknowledge and agree that You will not use the Platform for any illegal or unauthorized purpose, and You will not violate any applicable laws or regulations, including copyright laws.
  2. You agree not to transmit any viruses, worms, or other harmful code, use bots, scrapers, or automated means to access the Platform;, interfere with security, operations, or performance of the Platform or abuse promotions, codes, or referral mechanics
  3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform or any content on it, without prior written permission from Us.
  4. You agree to provide Us with certain information, including Your first and last name, phone number, email address, and credit or debit card details (“Client Data”). This information is necessary for Us to provide the Services. When You request a Service, You may be required to provide additional information, including a detailed address and other personal information. We may use this information to deliver the Services to You, if necessary, in accordance with our Privacy Policy.
  5. You also agree that We may use some information to contact You in the context of Your request if necessary (in accordance with Our Privacy Policy. If You do not provide Us with all the required information, You cannot be provided with any of the Services.
  6. You are required to create a personal profile (the “Client Profile”), which includes Your Client Data. When You purchase a Service through the Platform, You will receive information that includes details about the Service purchased.
  7. We may suspend or restrict Your access to the Platform (in whole or part) if We reasonably believe You violated these Terms, engaged in fraud/abuse, or created risk for the Platform, other customers, or third parties.

6. Accounts and Security

When You want to use the Platform, You will need to sign up and create a Client Account (as mentioned above). During the sign-up process, You will need to provide Us with accurate information about Yourself, including Your Client Data and Client Profile as defined in these Terms. Please make sure to keep this information up to date.

To access Your Client Account, You will need to use Your personalized login credentials (the “Client Login Credentials”). It is important to keep these credentials secure and confidential, and not share them with anyone else. You are responsible for any activity that occurs on Your account using Your Client Login Credentials, whether it was authorized by You or not. We may require additional verification (e.g., OTP, address confirmation) and may refuse, cancel, or hold Orders pending verification, in our sole discretion.

If You believe that Your Client Account has been compromised, or that Your Login Credentials have been lost, stolen, or otherwise compromised, You must let us know immediately by contacting our customer support team at [info@spadadrinks.com]. This will help us protect Your account and prevent any unauthorized activity.

You are responsible for all payment instructions or transactions made through Your account, whether or not You authorized them. If Your account or login credentials are stolen, lost, compromised, or used without Your permission, You will be held liable for any losses or payments unless You promptly notify Us and We have a reasonable amount of time to act on Your notice. You will also be held responsible for any losses or unauthorized payments resulting from fraudulent or illegal access to Your systems. You are responsible for ensuring that Your payment instructions are accurate and free of errors unless limited by law. If You report any unauthorized or erroneous payments or transfers in a timely manner, We will try to reverse or recover them on Your behalf, but We do not guarantee success and are not liable for any losses resulting from such payments or transfers.

7. Orders and Contract Formation

  1. Product listings, descriptions, availability statements, delivery estimates, and pricing displayed on the Platform are invitations to treat and do not constitute a binding offer. When You submit an Order, You are making an offer to purchase the selected Products in accordance with these Terms.
  2. By placing an Order, You confirm that:
    1. You reviewed the Order summary (including Product, quantity, price, VAT, delivery fees (if any), and any Promotion);
    2. Your delivery and contact information are accurate; and
    3. You agree to pay the total amount displayed at checkout.
  3. An Order is accepted, and a binding contract is formed, only when We:
    1. issue an Order Confirmation (including by email, SMS/WhatsApp, in-app notification, or Platform status update); and
    2. where applicable, receive successful payment authorization and complete any verification We deem necessary. Until then, We may decline the Order without liability, subject to applicable law.
  4. We may refuse, cancel, or limit Orders (including after submission) due to inventory constraints, pricing errors, suspected fraud/abuse, verification issues, delivery infeasibility, or operational reasons. If We discover an error relating to pricing, VAT, Promotions, Product information, or availability, We may (in our sole discretion):
    1. correct the error;
    2. contact You for instructions; or
    3. cancel the affected Order (in whole or in part).If payment was captured for a cancelled Order, We will process a refund in accordance with these Terms.
  5. We may update Product packaging, labeling, design, or specifications from time to time. Such changes will not materially reduce the core Product You ordered. If a change materially impacts the Product, We will (at our discretion and subject to applicable law) offer an appropriate remedy consistent with these Terms.
  6. Orders are for personal use only unless We expressly agree otherwise. We may cancel Orders We reasonably believe are intended for resale, commercial distribution, or export, without liability (subject to applicable law).

8. Pricing, Taxes and Fees

  1. Prices for Products are as displayed on the Platform at the time You place an Order and are shown in Saudi Riyals (SAR) unless stated otherwise. We may change prices at any time (including due to Promotions, inventory, or market conditions). Price changes do not affect Orders already accepted. If a price is clearly erroneous (e.g., due to a technical or typographical error), We may correct it and cancel the affected Order (or request Your confirmation) in accordance with these Terms.
  2. Prices may be displayed inclusive of VAT for certain Products, and any applicable VAT will be shown at checkout and/or in the Order Confirmation where required. If VAT rates or tax treatment changes after You place an Order, We may adjust the tax component to comply with law, without changing the pre-tax price unless required. We may provide an electronic receipt or tax invoice through the Platform or via the contact details You provide, subject to applicable law.
  3. Delivery fees (if any) will be disclosed at checkout before You confirm Your Order and form part of the total payable amount. Delivery fees may vary based on location, order size/Weight, delivery method, Promotions, and operational constraints, and are calculated at checkout. If delivery fails due to Your unavailability, incorrect address details, or refusal to accept delivery, We may charge a re-delivery fee and/or additional handling fees, to the extent disclosed or permitted by law. If an Order is delivered in multiple shipments for operational reasons, We will not charge additional delivery fees unless disclosed at checkout.

9. Payment and Billing Information

  1. Accepted payment methods. We accept online card payments using Visa and MasterCard or Mada in SAR (and any other payment methods We make available at checkout from time to time). We may add, remove, or restrict payment methods based on operational, fraud, or compliance considerations.
  2. Payments are processed by our third-party payment service provider(s). The Platform states that We do not store or share Your credit/debit card details with third parties. You acknowledge that payment processing may be subject to the payment provider’s terms, and You agree to comply with any reasonable authentication or verification steps
  3. You authorize us (and our payment provider) to charge the payment method You provide for the Order total, including VAT, delivery fees (if any), and any other charges disclosed before checkout completion. You are responsible for ensuring that Your payment method remains valid and has sufficient available funds/credit.
  4. If You initiate a chargeback or payment dispute, We may:
    1. suspend Your Account pending resolution;
    2. require You to use a different payment method for future Orders; and/or
    3. recover reasonable costs We incur responding to the chargeback to the extent permitted by applicable law or
    4. decline future Orders where We reasonably believe there is elevated fraud/chargeback risk.
  5. If a payment fails, is reversed, or is not successfully authorized/captured, We may:
    1. not accept the Order (or cancel it if not yet dispatched);
    2. pause fulfilment/delivery until payment is successfully processed; and/or
    3. require a different payment method or additional verification.
  6. If You believe You Were billed in error, notify us promptly. We may request supporting documents. We may investigate and, if an error is confirmed, We will correct it through an appropriate adjustment or refund in accordance with applicable law
  7. Unless otherwise required by applicable law, refunds are issued to the original payment method used for the Order. Refunds may take Between 15-45 days depending on the bank or the payment channel. To the maximum extent permitted by law, We do not provide cash refunds; refunds are processed through the original payment channel.

10. Delivery; Title and Risk of Loss

  1. Any delivery timelines, service-level statements, or estimated delivery windows displayed on the Platform are estimates and not guarantees. Delivery may be impacted by address verification, inventory availability, dispatch timing, carrier capacity, peak periods, Weather, governmental actions, or Force Majeure events.
  2. We may use third-party logistics and delivery partners to deliver Orders. Delivery partner performance is outside our direct control; However, We will use commercially reasonable efforts to coordinate delivery and support issue resolution consistent with these Terms.
  3. You are responsible for providing a complete, accurate delivery address and being available to receive delivery.
  4. Delivery is deemed completed when the Order is:
    1. delivered to the address provided by You; and/or
    2. handed over to You or an authorized recipient (including building reception/security where customary); and/or
    3. otherwise marked as delivered/attempted in accordance with carrier practice, where permitted by applicable law.
      We may require proof of delivery (e.g., OTP, signature, photo evidence) where operationally appropriate.
  5. Title and risk of loss pass to You upon delivery to Your specified address (or upon confirmed handover/attempted delivery where permitted by law and carrier practice). To the maximum extent permitted by law, We are not responsible for loss, theft, or damage occurring after delivery completion, including where delivery is accepted by an authorized recipient or left in a location You instruct.
  6. You should inspect Products promptly upon receipt. Any delivery issues must be reported within 2 Business Days from delivery.
  7. If delivery fails due to Your incorrect address, unavailability, or refusal to receive, We may charge re-delivery fees and/or treat the Order as cancelled (with refunds handled under Section 12 and subject to deductions permitted by law).
  8. If delivery fails due to Your incorrect address, unavailability, refusal to receive, or failure to comply with reasonable delivery requirements (e.g., OTP confirmation where used), We may (subject to applicable law):
    1. attempt re-delivery;
    2. charge a re-delivery fee;
    3. treat the Order (or the undelivered portion) as cancelled; and/or
    4. deduct delivery and/or handling costs from any refund to the extent permitted by law.
  9. If You provide special instructions (e.g., “leave at door”), You acknowledge and accept any additional risk associated with those instructions, and We may rely on them without further liability, to the maximum extent permitted by law.

11. Refund and Cancellation Policy

  1. Refunds, returns, replacements, and cancellations are governed by our Refund & Return Policy as made available on the Platform and as updated from time to time (the “Refund Policy”). The Refund Policy is incorporated by reference into these Terms. In the event of any conflict, the Refund Policy will prevail only with respect to refunds/returns/cancellations mechanics, and these Terms will govern all other matters.
  2. Because Products may be consumable and/or hygiene-sensitive, return eligibility may be limited. Any return or refund is subject to:
    1. the Refund Policy;
    2. required verification; and
    3. applicable consumer protection law in KSA (to the extent mandatory and non-excludable). Where permitted by law, We may choose (at our discretion) to provide a refund, replacement, or other appropriate remedy depending on the nature of the issue and verification outcome.
  3. Refunds may apply in scenarios such as: wrong product, defective/damaged product, tampering/quality concerns, or non-delivery within the stated timeframe.
  4. You should report issues within 2 business days. You agree to provide reasonable evidence upon request (e.g., photos, unboxing images, batch/label information, proof of delivery status, and a brief description of the issue). Failure to provide requested information may delay resolution or result in denial where We cannot reasonably verify the claim.
  5. Refunds are processed back to the original payment method and may take 15–45 days depending on the bank/payment channel.
  6. You must:
    1. inspect Products promptly upon receipt;
    2. store/handle Products appropriately and in accordance with packaging/label instructions; and
    3. refrain from using/consuming Products where tampering or quality concerns are suspected, pending our instructions. Claims arising from improper handling/storage after delivery may be excluded to the extent stated in the Refund Policy.
  7. To the maximum extent permitted by law, We may deny returns/refunds where:
    1. Products have been materially consumed, improperly handled or altered (except where the issue could not reasonably have been discovered without opening/using);
    2. the claim is inconsistent with the evidence or verification outcome;
    3. the issue results from Customer-side handling/storage after delivery; or
    4. the claim is abusive, repetitive, or indicative of fraud.
  8. Any delivery fees, re-delivery fees, or handling costs may be non-refundable and/or deductible from refunds where disclosed and permitted by law.

12. Promotional Codes and Offers

  1. We may offer discount codes, coupons, bundles, gifts, or other promotions (“Promotions”). Promotions may be limited by time, product, quantity, customer eligibility, geography, and minimum spend.
  2. We may void Promotions used in error, in bad faith, or in violation of these Terms. We may suspend Accounts and cancel Orders where We reasonably suspect Promotion abuse. Unless expressly stated, Promotions cannot be combined.
  3. We may offer a “Discount Code Rewards Program” (the “Program”). If You participate in the Program, Your participation is governed by the standalone Program terms (“Program Terms”), which are incorporated by reference into these Terms. In case of conflict, the Program Terms control only for Program-related issues; these Terms control for all other matters.

13. Health and Consumption Disclaimers

  1. The Platform and Products are not intended to provide medical advice or diagnosis.
  2. If You have allergies, sensitivities, medical conditions, or dietary restrictions, consult a healthcare professional before consuming Products.
  3. You are responsible for reviewing product labels and ingredient information.
  4. To the maximum extent permitted by law, We are not liable for any adverse reaction or outcome arising from consumption where the product was not defective and was used/consumed in a reasonable manner.

14. Intellectual Property

  1. This Platform contains material and content which is owned by or licensed to Spada. This material and content include, but are not limited to, the design, layout, look, appearance, pictures, videos, information, and graphics. Reproduction is prohibited other than in accordance with a copyright notice, which forms part of these Terms. The Platform may only be used by You, and You may not rent, lease, lend, sub-license, or transfer the Platform or any data residing on it or any of Your rights under these Terms to anyone else.
  2. Subject to Your compliance with these Terms, We grant You a limited, revocable, non-exclusive, non-transferable license to access and use the Platform and Content solely for Your personal, non-commercial use and solely as necessary to browse Products and place Orders.
  3. Except for the limited license expressly granted in Section 2 above, no right, title, or interest in or to the Platform, Content, or any intellectual property is transferred to You, and all rights are reserved by Us and our licensors. You must not:
    1. copy, reproduce, distribute, publicly display, or create derivative works from the Platform or Content; 
    2. remove, obscure, or alter proprietary notices;
    3. use any trademark, logo, or branding element without our prior written consent; or
    4. use the Platform or Content for any commercial purpose (including reselling, framing, mirroring, or scraping) without our prior written consent.
  4. If You submit feedback, suggestions, ideas, or improvements regarding the Platform or Products (“Feedback”), You grant Us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, transferable, sublicensable license to use, reproduce, modify, create derivative works from, distribute, and otherwise exploit such Feedback for any purpose, without restriction and without any compensation or attribution to You.
  5. We reserve the right to protect and enforce our intellectual property rights to the maximum extent permitted by law, including by suspending Accounts, blocking access, and pursuing legal remedies.

15. Third-Party Services and Links

  1. The Platform may integrate or rely on third-party services (including payment processors, delivery/logistics providers, analytics/security tools, and communications providers). Such third parties may have their own terms, policies, and practices. To the maximum extent permitted by law, We are not responsible for third-party services and do not guarantee their availability, performance, or security.
  2. The Platform may contain links to third-party Websites or resources. Links are provided for convenience only. We do not endorse and are not responsible for third-party content, products, services, or policies. Your use of third-party sites is at Your own risk.
  3. We may use third-party carriers/logistics providers to deliver Orders. Carrier performance is outside our direct control, but We will coordinate commercially reasonably to address delivery issues under these terms.
  4. We may use third-party carriers and logistics providers to deliver Orders. Carrier performance is outside our direct control. However, We will coordinate commercially reasonably to support delivery. Any carrier tracking, ETA, or delivery status is provided “as is” as a third-party operational signal and does not constitute a guaranteed delivery commitment.
  5. Where a dispute relates primarily to a third-party service (e.g., carrier delays caused by the carrier, bank processing timelines), You agree to cooperate with us and provide information reasonably needed to investigate and resolve the issue; However, remedies remain subject to these Terms and applicable law.

16. Warranty Disclaimer

To the maximum extent permitted by applicable law, the Platform, Content, and Products are provided “as is” and “as available”. We disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Nothing in these terms limits mandatory consumer rights that cannot be excluded under applicable law.

17. Limitation of Liability and Indemnification

To the maximum extent permitted by law:

  1. We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill.
  2. To the maximum extent permitted by law, We will not be liable for:
    1. claims arising from your misuse of the platform or products, or failure to follow label/storage/consumption instructions;
    2. claims resulting from inaccurate or incomplete information you provide (including delivery details);
    3. losses arising after delivery completion (including theft or damage after handover) except to the extent caused by our gross negligence or willful misconduct where such limitation is not permitted by law; or
    4. third-party acts or omissions (including payment providers and logistics partners), except to the extent we are directly responsible under applicable law.
  3. Our total liability for any claim arising out of or relating to the Platform, Products, or these Terms will not exceed the total amount you paid to us for the specific order giving rise to the claim.
  4. You acknowledge that this limitation reflects a reasonable allocation of risk and is a fundamental element of the bargain.

You agree to indemnify, defend, and hold harmless the Provider and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to:

  1. Your breach of these Terms;
  2. Your misuse of the Platform or Products;
  3. Your violation of applicable law; or
  4. Your fraud, Promotion abuse, or infringement of third-party rights.

18. Termination

  1. You may stop using the Platform at any time. You may also request closure of your Account through our support channels, subject to:
    1. completion of any pending Orders and refunds/chargebacks; and
    2. any retention obligations we have under applicable law and our Privacy Policy.
  2. We may, at any time and in our sole discretion, suspend, restrict, or terminate your Account and/or access to the Platform (in whole or in part), with or without notice, if we reasonably believe that:
    1. you breached these Terms (or any incorporated policy, including the Refund Policy or Program Terms);
    2. your use of the Platform involves fraud, Promotion/Program abuse, chargeback abuse, or unauthorized transactions; 
    3. information you provided is false, incomplete, or cannot be verified;
    4. your conduct creates risk, harm, or legal exposure to the Provider, other users, or third parties;
    5. we are required to do so to comply with law, regulatory requirements, or a court/governmental order; or
    6. continued operation of the Platform (or a feature) is not commercially or operationally feasible (including due to Force Majeure).
  3. Termination or suspension does not, by itself, affect Orders that have already been accepted, except that we may:
    1. cancel an accepted Order where permitted under these Terms and applicable law (e.g., fraud/verification failure, delivery infeasibility, pricing error, legal compliance); and/or
    2. complete fulfilment and delivery using the delivery details already provided. Any refunds (if applicable) will be handled in accordance with these Terms.
  4. Termination does not affect Orders already accepted, except as addressed under these Terms and applicable law. Sections intended to survive will survive (including IP, disclaimers, limitation of liability, indemnity, and dispute resolution).

19. Force Majeure

We shall not be held liable for any delay or failure to perform any obligation related to the Platform if the delay or failure is due to unforeseen events that are beyond Our reasonable control, including, without limitation, acts of God, strikes, blockade, war, terrorism, riots, natural disasters, epidemic, pandemic, or governmental action, and other industrial disputes, breakdown of information communication technology systems or network access, flood, fire, explosion or accident.

20. Governing Law and Dispute Resolution

  1. These Terms and any dispute arising out of or relating to them are governed by the laws of KSA. All disputes shall be settled before the competent courts in Riyadh, Kingdom of Saudi Arabia.
  2. Before initiating a dispute, You agree to notify us of the dispute and provide a reasonable opportunity to resolve it informally.
  3. To the extent permitted by law, any claim must be brought within 3 months of the events giving rise to the claim.

21. Entire Agreement

These Terms constitute the entire agreement between You and us regarding the Platform and supersede prior communications.

22. Terms Modification

We may update these Terms from time to time for regulatory, operational, or commercial reasons. Updated Terms become effective when posted on the Platform (or as otherwise stated). Your continued use of the Platform after the effective date constitutes acceptance.

23. Contact Information

We value your feedback and encourage You to share Your comments and suggestions regarding these Terms or any aspect of our Platform. Please feel free to reach out to us via email at [info@spadrinks.com]. We appreciate your input and strive to continuously improve our offering.

Last Updated: 29th Jan 2026

Discount Code Rewards Program Terms (the “Program Terms”)

1. Overview

This document sets out the terms that apply to Spada’s Discount Code Rewards Program (the “Program”).The Program is offered by Spada (the “Provider”, “We”, “Us”, “Our”) and allows eligible participants (“Participants”, “You”, “Your”) to share a unique discount code and potentially unlock a one-time reward contribution, subject to strict eligibility, verification, and tier caps.

These Program terms include important limitations, including one-time redemption only and absolute maximum Provider contribution caps per tier. If You do not agree, do not participate.

2. Definitions

  1. “Code” means Your unique 5% discount code generated under Your name through the Platform for Program use.
  2. “Qualifying Use” means a Code use that results in a paid, completed order that is not refunded, not cancelled, and not subject to chargeback (including partial chargebacks), as determined by Us in our sole discretion.
  3. “Usage Count” means the number of Qualifying Uses tracked for Your Code.
  4. “Reward” means the reward category associated with a Tier.
  5. “Provider Contribution” means the maximum value We will contribute toward a Reward, capped at the amount specified for the applicable Tier, and delivered only in an approved format (voucher/merchant payment/approved method), not cash.
  6. “Tier” means the tiers listed in the table below.

3. Program Description

  1. You may generate one Code through the Platform. The Code provides a 5% discount to the recipient at checkout, subject to offer conditions and exclusions.
  2. Each completed use is tracked automatically through our systems.
  3. You may redeem a Reward only once over the lifetime of the Program (single redemption only). Once You redeem, your participation ends and additional Usage Count will not create further rewards. 

4. Eligibility and Participation Rules

  1. You must:
    1. be at least 18 years old;
    2. have an active Account in good standing; and
    3. comply with these Program terms and the Terms.
  2. One Code per Participant. We may refuse, revoke, or replace Codes in our sole discretion.
  3. We may require identity verification, address verification, and other checks before allowing Code issuance or Reward redemption.
TierUsage CountReward CategoryMax Provider Contribution (SAR)
1100Food2,500
2500iPhone/Laptop6,000
31,000Al Ula Trip (2 days)25,000
42,000Plastic Surgery or Hair Transplant35,000
54,000House Rent100,000
68,000Mahr150,000
716,000Dream Car350,000
832,000Home Decoration600,000
964,000Your Apartment/House1,500,000

5. Qualifying Use; Voids; Adjustments; Redemption

  1. Only Qualifying Uses count. We may exclude any use we reasonably believe it involves fraud, abuse, manipulation, artificial transactions, refunds, cancellations, chargebacks, or policy violations.
  2. If an order is later refunded, cancelled, or charged back, We may retroactively remove it from Your Usage Count (including after provisional Tier achievement).
  3. We may audit Program activity and request supporting documentation. Failure to cooperate is grounds for disqualification.
  4. You may redeem once only over the lifetime of the program. No partial redemptions across multiple rewards. No second reward after redemption, even if usage count continues to increase.
  5. Redemption requests are accepted anytime during the Program term, subject to verification and availability. Reward redemption and fulfillment are subject to availability and will be coordinated by Spada or its designated partner. We may offer a voucher, direct payment to an approved vendor, or another method at Our discretion.
  6. For each Tier, the Provider Contribution is capped at the stated SAR amount. Any amount above the cap is solely Your responsibility.
  7. Rewards are not cash and are not redeemable for cash, refunds, or credits.
  8. Rewards and redemption rights are personal to You and cannot be sold, assigned, or transferred.
  9. We may deliver the Provider Contribution as:
    1. a voucher/store credit with an approved vendor;
    2. direct payment to an approved vendor/provider; and/or
    3. another lawful, documented method We approve in writing.
  10. We may substitute Reward category/vendor with an equivalent (or better) alternative, provided We do not exceed the applicable cap.

6. Limitation of Liability

  1. To the maximum extent permitted by law, the Program is provided “as is” and “as available”. We do not guarantee tracking accuracy, uninterrupted availability, or Reward availability. Our maximum liability under the Program is limited to the applicable Provider Contribution cap (if any) and only where legally required.
  2. We do not guarantee tracking accuracy, uninterrupted availability, or Reward availability. Our maximum liability under the Program is limited to the applicable Provider Contribution cap (if any) and only where legally required.
  3. We are not a medical provider. We do not provide medical services, advice, or guarantees. Your contract is with the licensed provider. Any procedure is performed by a third-party licensed provider under a separate agreement between You and that provider.
  4. Our sole role is to provide a capped Provider Contribution, if any, subject to verification and these Program Terms.
  5. To the maximum extent permitted by law, We have no liability for medical outcomes, negligence, malpractice, or disputes with the medical provider.
  6. You must comply with applicable law and medical provider eligibility requirements. We may deny redemption if compliance risk exists.
  7. For “House Rent” (Tier 5) and “Mahr” (Tier 6):
    1. No money transfer service. We do not provide money transfer, remittance, or regulated payment services beyond the approved Provider Contribution format.
    2. Approved method only. We may provide the Provider Contribution only through an approved, documented method (e.g., voucher, approved payment to a verified landlord/beneficiary, or other lawful mechanism).
    3. Verification required. You must provide documentation reasonably requested (e.g., lease contract; marriage documentation; beneficiary details; invoices).
    4. Legality and sanctions. We may deny or delay redemption where legality, compliance, or verification concerns exist.

7. Miscellaneous

  1. You must not manipulate, game, or artificially inflate Usage Count (including using multiple accounts, coordinated purchases solely to inflate counts, or masking identity/payment methods).
  2. Self-referrals are prohibited. Orders placed by You or Your household are not Qualifying Uses.
  3. We may suspend, disqualify, void Usage Count, deny redemption, and/or terminate Accounts for suspected abuse, without liability.
  4. We may modify, suspend, or end the Program at any time, in whole or in part, for operational, legal, or commercial reasons.
  5. Accrued Usage Count is forfeited upon Program termination unless We explicitly allow a redemption window.

Last Updated: 29th Jan 2026

1. Introduction

Welcome to Spada Drinks. By accessing our website (https://www.spadadrinks.com/) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website.

2. Governing Law

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Saudi Arabia.

3. Eligibility

  • Customers under the age of 18 shall not register as users of the website and shall not transact on or use the website.
  • Users warrant that they are of the legal minimum age to purchase and consume non-alcoholic beverages according to their country of residence.

4. Payment Terms

  • We accept payments online using Visa and MasterCard credit/debit cards in Saudi Riyals (SAR).
  • The cardholder must retain a copy of transaction records and adhere to merchant policies and rules.
  • If a payment is made for our products or services on our website, the details will be securely provided to our payment provider.

5. Account Responsibility

Users are responsible for maintaining the confidentiality of their account information, including usernames and passwords. Spada Drinks shall not be liable for unauthorized access due to user negligence.

6. Intellectual Property

Masafi Water Factory – Spada

CR: 1010611629

VAT: 3103028902

Riyadh Third Industrial City.: PO Box:15394 Al Hair Street,3rd Industrial City Riyadh, 14559 Saudi Arabia Sparki Factory All content on this site, including text, graphics, logos, and images, is the exclusive property of Spada Drinks and is protected by copyright and other applicable laws. Users may access and use this content for personal, non-commercial purposes only

7. Limitation of Liability

Spada Drinks shall not be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of this website or the inability to use the website.

8. Indemnification

Users agree to indemnify and hold Spada Drinks harmless from any claims, damages, or expenses arising from their use of the site.

9. Health Disclaimer

  • Spada Drinks ensures high-quality standards in its products; however, we do not guarantee that our products are suitable for all individuals. Customers with medical conditions, allergies, or dietary restrictions should consult a healthcare professional before consuming our products.
  • Spada Drinks is not liable for any allergic reactions, adverse health effects, or medical issues arising from product consumption.
  • Customers should carefully review ingredient labels and seek medical advice if necessary before consuming our products.

10. Policy Updates

Spada Drinks may update these terms and conditions periodically to meet regulatory requirements. Users should frequently visit this section to stay informed about changes.

Information

Company

Sparkling Water